United Telecoms Limited



Citizen Service Centres

Jharkhand CSCs:

We are setting up 2943 Common Service Centres (CSCs) in the divisions of Ranchi (703), Hazaribagh (1657) & Kolhan (583) for a period of 4 years.

All CSCs in the villages will be broadband Internet enabled and would offer a basket of Government-to-Citizen (G2C) and Business-to-Customer (B2C) services.


  • CSCs are poised to become a significant tool for Financial Inclusion in rural areas by playing the role of Business Correspondents (BCs) for the bank.
  • Jharkhand is amongst the first few states to aggressively implement this.
  • Mandatory for banks to have presence in each panchayat.
  • Appointing CSCs as BC has been called out as a priority item.
  • District Collectors directed to ensure that Banks use the CSCs for disbursal of Government benefits and wages (including NREGS wages).
  • Contract awarded to UTL in 2007.
  • BOOT - 4 years.
  • 2943 Common Service Centres (CSCs) in the districts of Ranchi, Hazaribagh and Kolhan.
  • Each CSC has a networked kiosk offering various G2C and B2C services - run by a village level entrepreneur.
  • Services envisaged include e-government services, education, health & tele-medicine, financial, entertainment and others.

Important part of the ambitious plan of the Government to set-up 100,000 CSCs across India.

Telecom Image
Telecom Image

Key Stakeholders in CSCs:

Telecom Image