UTL pioneered in offering G2C (Government-to-Citizen) initiatives in the E-Governance space. UTL has established several e-Seva centres and District Data Centres in Andhra Pradesh and provided citizen services in more than 23 municipalities.
The services offered include e-Utility Bill / Tax Payments, Certificates, Permits / Licenses, Facilitation, Information, etc. Currently, these e-seva centres handle about 8 lakh transactions per month.
- Contract awarded to UTL in 2003.
- Set-up 29 e-Seva centers (with 290 service counters).
- 5 Lakhs transaction per months across these centers.
- Services include Utility Bill/Tax payments, Certificates, Permits, Licenses, Facilitation services and Information services.
First of its kind service in India directly connecting citizens with the Government.